Intern/One Year Placement – Newbury – 15K
Closing Date: 26th February 2016 (skype interviews throughout Jan/Feb)
Starting Date: 1st July 2016 (flexible)
We require an ambitious, bright individual to join our rapidly expanding business and be part of our talented team delivering cutting edge finance solutions. Reporting to the Head of Sales and Marketing, the Technical Account Manager works closely with both our sales and development teams to provide exceptional technical support to both new and existing customers.
This role requires strong project management skills and a high standard of verbal and written communication. You must be a highly organised and proactive individual; capable of forming strong, positive relationships with clients. You will enjoy being challenged by finding solutions to complex problems. You must be numerically articulate, with a keen eye for detail.
You will be part of a team responsible for key deliverables across all stages of a customer’s project lifecycle, including:
-Gathering and analysing customer requirements and defining solutions
-Monitoring the design, implementation and coordination of client projects
-Configuring and testing systems to meet requirements
-Supporting customers through user acceptance testing
-Providing on-going ‘help-desk style’ support and delegation of support tickets
-Identifying any training/knowledge needs for customers
This is a great opportunity to join a rapidly expanding company with a busy, but relaxed atmosphere. Working from newly refurbished offices in Newbury you will have the opportunity to work with small teams across all levels in the organisation. The role enables you to make a real difference to our customers and current team members strongly value the immediate results and impact their work has. This role may lead to a permanent position post degree completion.
To apply for this position, please send your CV and a brief letter of application with the reference TAM–Intern–2016 to: jobs@sword-mobile.com